At Onlywhenhome (“we,” “us,” or “our”), we take your privacy seriously. This Privacy Policy outlines how we collect, use, and disclose your information when you visit our website, use our mobile applications, or engage with our services. By using our services, you consent to the practices described below.

We collect personal information that you voluntarily provide to us, as well as data collected automatically through technology.

Account Registration

When you create an account, we collect your name, email address, and login credentials.

Purchases

To fulfill orders, we collect your name, shipping/billing address, phone number, and purchase history.

Payments

Payments are processed via secure third-party providers. We do not store your credit card numbers.

User Submissions

Information provided via product reviews, surveys, or referral programs.

Passive Collection

We automatically collect IP addresses, browser types, and usage statistics through cookies and server logs to improve site performance.

We use your data to provide a personalized and secure shopping experience, including:

1. Fulfilling and tracking your orders.
2. Verifying your identity and preventing fraudulent activity.
3. Improving our products, services, and website functionality.
4. Sending marketing communications and personalized advertisements (you may opt out at any time).

We do not sell your personal information for money. However, we may share data with trusted partners for the following purposes:

Service Providers

Companies that assist with shipping, payment processing, and data analysis.

Marketing Partners

Ad networks that help us show you relevant products based on your browsing behavior.

Legal Requirements

When required by law, subpoena, or to protect the rights and safety of our customers and brand.

Business Transfers

In the event of a merger, sale, or asset transfer.

We employ industry-standard security measures (such as SSL encryption) to protect your data during transmission and storage. While we strive for 100% security, please note that no method of electronic transmission is flawless. We retain your information as long as your account is active or as needed to comply with legal obligations.

Our site may contain links to external websites or social media platforms. We are not responsible for the privacy practices of these third parties. We encourage you to read their respective policies before providing any personal data.

Onlywhenhome does not knowingly collect information from children under the age of 13. Our website is intended for adult audiences.

Cookies

You can manage or disable cookies through your browser settings.

Marketing

To opt out of behavioral targeting or email marketing, please email us at service@onlywhenhome.com.

Data Access

If you wish to review or update the personal information we hold about you, contact our support team.

We may update this Privacy Policy periodically to reflect changes in our practices. Updates will be posted on this page with a revised "Last Updated" date.

If you have questions, concerns, or complaints regarding this policy, please reach out to us:

Email: service@onlywhenhome.com

Updated: April 28, 2026